United Airlines: A Sci-Fi story

People really like the United Airlines ad. But its branding isn’t that great. Why is that?

Ad impact
Category insights
December 6, 2023
System1 vs Behavio
Simon Halamasek
Content & PR Manager
Progress
In this article:

People love the campaign. But weak branding reduces the impact.

People are intrigued by the sci-fi build-up of the story. Their attention peaks multiple times throughout the video.

The audience, however, cannot recognize the promoted brand.

The messaging gets lost as well, especially since the viewers don’t associate these ideas with airlines. At least not yet.

Recommended Improvements

  1. Incorporate the brand more prominently into the story.
  2. Bring the messages to the fore-front so they don’t get lost.
  3. Keep up the great emotional response – it enhances the audience’s recall of the ad.

Results were available in under 5 days. For a complete summary, check out the full report below. Downloadable slides included.

Check out the full report

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